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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan N

March 25, 2025

5  out of  5
rating by Susan N
"The whole office staff was welcoming and helpful. Nathan was thorough, knowledgeable and answered all of my questions. It was an extremely easy process to transition from our previous company. We ended up with more coverage for less money."
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Mohammed Fasi

March 13, 2025

5  out of  5
rating by Mohammed Fasi
"I had very good experience connecting with Nathan I was able to busy home and auto policy with the help"
We responded:
"It's always great to hear from happy customers. Thank you! "
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Gary Bebee

March 9, 2025

5  out of  5
rating by Gary Bebee
"Best insurance i could find for home and auto."
We responded:
"We're delighted to hear that you found the best insurance for your home and auto with us. Providing our customers with the best coverage options is our top priority. If you have any questions or need further assistance, feel free to reach out anytime. We appreciate your trust in us!"
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Jane Norcross

March 7, 2025

5  out of  5
rating by Jane Norcross
"Very friendly and great customer service. Highly recommended!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you experienced friendly service and great support. Your recommendation means a lot to us! "
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Chrissy Jordan

February 18, 2025

5  out of  5
rating by Chrissy Jordan
"I really enjoy the service and the kinda agent who are really helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and found our agents helpful. Please don't hesitate to reach out if you have questions or need assistance!"
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David Howard

February 4, 2025

5  out of  5
rating by David Howard
"Andrea was very pleasant to work with. Quite knowledgeable an asset to State farm"
We responded:
"We love hearing this! Thanks for choosing us!"
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Dawn

January 21, 2025

5  out of  5
rating by Dawn
"Andrea was great to work with and if she didn’t know the answer she wasn’t afraid to say so. She found the answers out and contacted me back. Very happy"
We responded:
"Thank you so much for the 5 stars! We are thrilled to hear you had a positive experience with our office. We will share this review with Andrea & we look forward to continuing to support your insurance needs!"
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Faith Graham

January 6, 2025

5  out of  5
rating by Faith Graham
"I spoke to Nathan Dunsmore for my quote and he was very kind and understanding when I asked lots of questions. He also helped me sign up for my insurance. Very patient and nice."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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iEpicPanda

December 20, 2024

5  out of  5
rating by iEpicPanda
"Madison went above and beyond to help me with my insurance. She explained all of my coverages and for once, I feel like I truly understand my insurance policies. Definitely recommend them to anyone who is shopping around!"
We responded:
"Thank you so much for your kind words! And like a good neighbor, we are always here to help! "
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Ryan M

December 7, 2024

5  out of  5
rating by Ryan M
"Nathan was great to work with!! My house closing ran late and he literally drove back to the office on a Friday night during the holidays to bind my policy! Thank you so much."
We responded:
"Thank you for sharing your experience! We are thrilled to hear Nathan went above and beyond to ensure your policy was taken care of. We will be sure to pass along your kind words. "
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Delroy kleckner

December 3, 2024

5  out of  5
rating by Delroy kleckner
"The people in the office are easy to work with highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office."
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Jared Peterson

November 14, 2024

5  out of  5
rating by Jared Peterson
"Nathan at State Farm was a very helpful person with getting my truck insured. I live in Alaska but I have a truck that I still use in Michigan and he was very helpful getting it insured very last minute. Was very thorough and clear when explaining things to me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nathan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Amy Summers

November 6, 2024

5  out of  5
rating by Amy Summers
"Maddison was prompt and very efficient to what I needed in a timely manner. Thank you for all you do:)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Janelle Kenny

November 6, 2024

5  out of  5
rating by Janelle Kenny
"Madison went the extra mile to ensure that we understand our insurance quote thoroughly."
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Belinda Ide

October 28, 2024

5  out of  5
rating by Belinda Ide
"Very nice and very professional, very helpful"
We responded:
"Thank you so much for your kind review! "
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Javion

October 22, 2024

5  out of  5
rating by Javion
"They was very helpful with what i needed done and everything was very well"
We responded:
"Thank you so much! If there is anything else we can do to help, please let us know! "
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Karen Kingsley

October 18, 2024

5  out of  5
rating by Karen Kingsley
"Always there when needed. Always friendly service."
We responded:
"Thank you, Karen! The team is thrilled to receive such a great rating. "
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Cindy Becker

October 10, 2024

5  out of  5
rating by Cindy Becker
"Great staff at the Grand Ledge office. Very pleased with prompt service I receive with any paperwork I need, questions, issues and/or concerns I may have at anytime. They explained everything with new my policy so we understood what it was we were really playing for. Thank you Nathan Dunsmore for all your help it is greatly appreciated."
We responded:
"Thank you for your gracious words, Cindy! So happy to hear that you enjoyed working with Nathan. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon! "
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Ankur Kamboj

October 7, 2024

5  out of  5
rating by Ankur Kamboj
"Nathan was very patient discussing the different coverage options. I didn't end up taking a policy with them, but I felt State Farm agents to be pretty approachable."
We responded:
"We're sorry you did not come to State Farm, but we appreciate the opportunity! We hope you think of us next time you are looking around. Thank you, Ankur! "
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Taylor Primeau

October 4, 2024

5  out of  5
rating by Taylor Primeau
"Had the best experience working with Nathan! Cheri and team are amazing!!"
We responded:
"Thank you so much, Taylor! "
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kelli kelley

October 3, 2024

5  out of  5
rating by kelli kelley
"I have been with State Farm since I was 18 (I am in my 50's now). In all that time I have only had 2 agents. Anytime I have needed anything it was more like reaching out to family than an insurance company. I highly recommend them."
We responded:
"Thank you so much, Kelli, for your long-term trust and loyalty. We're honored to have been there for you all these years, like family. It means a lot to hear your kind words, and we'll always be here whenever you need us. "
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Mountkent k

October 3, 2024

5  out of  5
rating by Mountkent k
"Nathan was very helpful and quick when it came to getting me a quote for my for my car!! Thank you so much!!"
We responded:
"Thank you for your review! We're so glad Nathan was able to help you quickly and efficiently with your quote. If you ever need anything else, don't hesitate to reach out! "
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Anna Baribeau

September 26, 2024

5  out of  5
rating by Anna Baribeau
"Nathan was very helpful and walked me through everything when I had no idea what I was doing. He was patient and kind, and I will refer people to State Farm and Nathan when I can!"
We responded:
"Thank you so much, Anna! We're thrilled to hear that Nathan was able to help you through the process with patience and kindness. It is always our goal to make things as easy as possible for our customers and we appreciate your referral. We'll be here whenever you need us! "
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Katelyn

September 25, 2024

5  out of  5
rating by Katelyn
"Nathan helped me with an Auto Quote and was very easy to understand. Even helped me compare rates. My rates were less than/only a little more than what I’m currently paying with some great benefits! Definitely will reach out to State Farm in the future."
We responded:
"And we can't wait to work with you again when that time comes! We are delighted to hear that you enjoyed Nathan's services. Thank you so much for the 5-stars!"
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Cherie Rowell (Cherry)

September 23, 2024

5  out of  5
rating by Cherie Rowell (Cherry)
"Very professional worker's at state farm in grand ledge and I have never had any problems with this company. They are down to earth people it's like I've known all of the employees my whole life time, very professional. They all deserve a bonus."
We responded:
"We always enjoy seeing you, Cherie! Thank you so much for your kind words. We take pride in knowing our customers are happy with their experience. "