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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Deitz

October 17, 2025

5  out of  5
rating by James Deitz
"Nathan went out of his way to take care of us, awesome customer service 👏"
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Kristin Schwartzfisher

October 17, 2025

5  out of  5
rating by Kristin Schwartzfisher
"Nathan did a great job going above and beyond to help me last minute with my car insurance, he was polite and professional every step of the way! State farm is lucky to have an outstanding employee. Thanks again for your help!"
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Kelly Ploehn

October 8, 2025

5  out of  5
rating by Kelly Ploehn
"Mark was super quick quoting coverage for me and throughly explaining what everything meant. Best part, saving lots of money for more coverage! The office manager was amazing as well!"
We responded:
"Thank you Kelly for the 5 star review! It was nice meeting you an dour pleasure to help you!"
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Jeff Bagwell

October 4, 2025

5  out of  5
rating by Jeff Bagwell
"Nathan was awesome Cheri Locker State farm insurance is awesome thank you Nathan"
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Pamela Gray

October 3, 2025

5  out of  5
rating by Pamela Gray
"Great customer service. Friendly. Was great at explaining when I had questions. Nathan was over all wonderful to work with, even when my schedule was hit or miss and limited. Definitely made me feel like I could trust that my best interest was in mind throughout the process!"
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Marcus Wasilevich

September 10, 2025

5  out of  5
rating by Marcus Wasilevich
"We have been using this agency for over 20 years and are always amazed at the wonderful, personalized experience. Most recently Robin helped me get just what I needed for several different products and life-changes. Thanks for being a great agent!"
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Mrunmayee Kandalgaonkar

September 6, 2025

5  out of  5
rating by Mrunmayee Kandalgaonkar
"Nathan was very helpful and patient with me and my new job. He also got me the best coverage and the lowest rates, and who doesn’t like that!"
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Robert Jarrell

September 6, 2025

5  out of  5
rating by Robert Jarrell
"Happy to be a new customer thanks for all your great service and professionalism"
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Angel Payton

September 3, 2025

5  out of  5
rating by Angel Payton
"Very friendly, personable and fast."
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mary evans

August 28, 2025

5  out of  5
rating by mary evans
"Excellent customer service"
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Norm Burger

August 27, 2025

5  out of  5
rating by Norm Burger
"Nathan was great. He was prompt in responding, courteous, and walked me through everything. A+ experience!"
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Scarlet Pariah

August 18, 2025

5  out of  5
rating by Scarlet Pariah
"Been very helpful through the years. Most importantly when I needed repairs or changing a policy(wich I do ALOT)"
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Brittany Harris

August 15, 2025

5  out of  5
rating by Brittany Harris
"Nathan was very kind, professional , as well as detailed, and thorough."
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Kevin Lancto

August 12, 2025

5  out of  5
rating by Kevin Lancto
"Reviewed homeowners policy with Robin and added golf cart insurance with Nathan. The whole staff is always awesome and friendly."
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Kristin Sedore

July 18, 2025

5  out of  5
rating by Kristin Sedore
"I have to say Nathan at State Farm in GL is very helpful. I actually purchased my pet insurance through him, and I'm very happy with the coverage I received for my fur-baby. Not to mention my auto coverage is with them too. Thank you State Farm 😁"
We responded:
"Thank you for your wonderful feedback! We're happy to hear Nathan could help you find great coverage for your fur-baby and your auto insurance. We appreciate your trust in State Farm!"
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Joyce Motta

July 16, 2025

5  out of  5
rating by Joyce Motta
"Nathan was thorough as he went through the policies and answered any questions. I have been with Cheri Locker’s company for many years and still use them even though I no longer live in Grand Ledge."
We responded:
"Joyce, thank you for your continued trust and kind words! I am so glad Nathan could assist you thoroughly and answer all your questions. I appreciate your loyalty over the years!"
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Anthony

July 15, 2025

5  out of  5
rating by Anthony
"I have to honestly say that I appreciate Nathan for being able to work with my chaotic schedule to get my new policy setup. Thank you for the excellent experience!"
We responded:
"Thank you for sharing your experience! We're happy to hear Nathan was able to accommodate your schedule and provide excellent service. We appreciate your trust in us!"
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Gaven D.

July 15, 2025

5  out of  5
rating by Gaven D.
"Nathan was really nice and helpful throughout the entire experience and made signing up extremely simple and thought out."
We responded:
"Thank you for your kind feedback! We're glad Nathan made the process easy and enjoyable for you. We appreciate your support!"
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Lori McDaniel

July 11, 2025

5  out of  5
rating by Lori McDaniel
"Farrah was amazing! Not only did she walk me through my quote but she also helped me realize that a current issue I was having was potentially covered under my current home insurance. I had spent the last few days worrying about how to pay for my current situation and after talking to Farrah, I had hope that I may have a solution to my problem. I sent her my current home owner insurance and she looked it over and quickly replied that my issue was covered. I was so happy and relieved!! Thanks again for the great customer service!!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to guide you through your quote and help provide a solution that brought you peace of mind. We truly appreciate your kind words and are here to support you anytime!"
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Michelle Wilcox

July 3, 2025

5  out of  5
rating by Michelle Wilcox
"Great Customer service."
We responded:
"Thank you for your kind words! We are delighted to hear you had a great customer service experience. "
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Jerrod LaRue

June 27, 2025

5  out of  5
rating by Jerrod LaRue
"The absolute best service! This office genuinely cares for their customers. Madison up front is awesome, very kind and professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison and the entire team provided you with excellent service. We truly appreciate your support and look forward to continuing to care for you!"
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David Shattler

June 9, 2025

5  out of  5
rating by David Shattler
"As always, outstanding service from Robin. She always has the best interests of the customer at heart! Thanks"
We responded:
"She really does! Thank you so much for your kind words. We appreciate your support and look forward to seeing you again soon! "
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Robin Benbow

May 23, 2025

5  out of  5
rating by Robin Benbow
"Robin has been an excellent agent to me over the last 10+ years! Robin actually remembered to remind me to check the rates for insurance on my Equinox recently and I was able to switch back to State Farm with a savings of about $400 for a 6 Month policy! I had to switch insurance carriers for my own actions and so glad to be able to bring it back to State Farm! Thank you Robin!"
We responded:
"Thank you so much for your kind words and loyalty over the years! We're thrilled to hear that Robin was able to help you save money and make your transition back to State Farm so smooth. We're lucky to have her on our team and to have customers like you. Welcome back :) "
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Gary Tefft

May 15, 2025

5  out of  5
rating by Gary Tefft
"Met with Nathan at state Farm Cheri Locker agency. Received great service, excellent insurance coverage and saved $2k a year by doing so. Thank you for your service."
We responded:
"Thank you for the fantastic review! We’re thrilled to hear that Nathan provided you with great service and savings. If you need anything else, don’t hesitate to reach out!"
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Monica

May 5, 2025

5  out of  5
rating by Monica
"I was so happy to hear from Farah I believe her name was that. She was so helpful, getting my son's car payment down, and getting him to bundle with renters insurance. Was a great surprise to hear this. Thank you for being there for our family."
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that Farah was able to assist you and your son. It’s always a pleasure to help families like yours. If you ever need anything else, we’re here for you!"